阅读以下英文,完成下列题。
Having good etiquette at the workplace is very important to be a favourite in an office. However, it’s observed that many people aren’t aware of workplace etiquette and this creates a very bad impression in the office. So it’s important to know some workplace etiquette tips.
Among all the workplace etiquette guidelines, the most important is to be punctual. Though going late due to an emergency is okay, habitual latecomers are never appreciated in any organization. Arriving at your office on time shows that you’re aware of your responsibilities and have respect for the organization. In case you feel that you would be late, call and report the matter to the concerned authority.
Also, a proper knowledge of workplace email etiquette is a must. In the official emails, you need to mention the subject concisely, and at the same time include all the important details which are to be shared. You should use good and grammatically correct language while writing emails.
Knowledge of telephone etiquette in the workplace is very important as well. While talking on the telephone, be polite and listen to what they’re saying carefully. Only then should you say what you feel. Speak in a voice which would be heard clearly at the other end.
The workplace guidelines are important even while you’re dining or celebrating with your co-workers. If you get a call in between, receive it after you’re permitted by the others by saying “excuse me”. Don’t talk loudly while eating. Greet people well and try to make them feel comfortable.
These guidelines will help you become the best employee of a company.
(1)The intended readers of the passage are ________.
A.managers in charge of a company
B.students of a business class
C.people who are out of work
D.general readers
(2)Why should you try to be punctual?
A.To prove you are not a habitual latecomer.
B.To respect the rules of the organization.
C.To show that you are a responsible worker.
D.To win other workers’ respect
(3)How should you write an official email?
A.Write the subject clearly and simply.
B.Include all the details in the email.
C.Make the language as beautiful as possible.
D.Make emails as brief as possible.
(4)Which of the following is considered NOT accep-table about making phone calls?
A.Using polite languages.
B.Listening with patience and care.
C.Speaking clearly.
D.Answering a call whenever it comes in.
(5)In the writer’s opinion, workplace etiquette ____.
A.is easy to master
B.is considered important by all employees
C.can be helpful in doing your work well
D.will bring you good luck and good salaries
