About 6 years ago， I was on a plane next to a woman． I was tired and wanted to take a nap． But before I could go into "ignore pattern"， she tapped me on the shoulder to introduce herself．
"Hi： my name is Helga!"
We got to talking and eventually it came up that I had started an organization in high school called R．A．K．E．（Random Acts of Kindness， Etc．）． As I described what we did， Helga got very serious and told me that she admired me for that． She told me a story about the last time she had flown． She was on the way to Arizona because she had gotten sudden news that her dad's health was on the decline． Later her father's physician called to inform her that her dad had rather suddenly passed away． For the 3-hour plane ride， she sat in silence around strangers．
When she arrived at the airport in Arizona， she walked to the nearest wall， sat down， and cried． And here is the part I'll never forget about Helga's story． For 2 hours she sat and wept while thousands walked to and fro in the airport． Helga looked al me and said， "Houston， not a single person stopped and asked if I was okay that day．" It was that day that I realized how much we need each other． It was that day I realized that kindness isn't normal．
Kindness isn't normal． That has stuck with me all these years especially now． I work in schools nationwide speaking about sympathy， kindness， empathy （同理心） and love． I'm reminded all the time that， for many of us， kindness is not usually our default setting． We spend so much time worrying about our problems， our lives， our insecurities， getting to our flight so we walk by or ignore people in need of help．
So，I've made it my mission to do my part in sharing stories with students， teachers， and parents about our need for character and sympathy． I'm always be on the lookout for the little opportunities that surround me every day to do something nice．



What impressed the author most about Helga's story？ ______

A. Helga's anxiety over her father's sudden illness．
B. Helga had no one to talk to on her flight lo Arizona．
C. Helga was ignored by people around her when she cried．
D. Helga couldn't get over her sadness over her Father's death．

Which can best explain the underlined part "default setting" in paragraph 5？ ______

A. Usual way of doing things．
B. Unexpected way to do things．
C. Ignorance to people around．
D. Biggest surprise to others．

What can we know about the author？ ______

A. He started many clubs in high school．
B. He used to be a school teacher．
C. He teaches kids how to behave well．
D. He is a promoter of a good cause．

What can be a suitable title for the text？ ______

A. Comforting People in Need
B. Making Kindness Normal
C. Ignoring Unnecessary Troubles
D. Practising Kindness on the Plane