根据情景内容,在空白处填入合适的单词。
A:Good morning,DoctorSmith's office. (1) may I help you?
B:Good morning,I'd like to make an appointment to see Doctor Smith,please.
A:OK,can I have your (2) ,please?
B:Lily Jones.
A: (3) the problem?
B:I've got a fever and a bad cough.Could I see the doctor at 2 thisafternoon?
A:I'm (4) ,Doctor Smith is not available at thattime.
B:Then what is the earliest time?
A:The earliest available time is 4:30 pm.
B:That's fine with me.
A:OK,please come at 4:20 pm to register first.
B:No problem.Thank you.
A: (5) you then.